Shipping Policy

Effective Date: October 4, 2026

At Billionaires Scent, we are committed to delivering your order safely, securely, and as quickly as possible. Please read the following shipping policy before placing your order.

1. Order Processing

Orders are processed after they are successfully placed and, where applicable, confirmed by our team.

Orders are generally processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of exceptionally high order volume, processing may take longer than usual.

2. Delivery Within Pakistan

We currently offer delivery within Pakistan.

Once your order has been dispatched, delivery is generally expected within 2–5 business days, depending on your city, location, courier service, weather conditions, and other circumstances beyond our control.

Remote or less-accessible areas may require additional delivery time.

3. Shipping Charges

Shipping charges, where applicable, will be displayed at checkout before you complete your purchase.

From time to time, Billionaires Scent may offer free shipping promotions or special delivery offers. The applicable shipping cost shown at checkout will be considered final for your order.

4. Order Tracking

Once your order has been dispatched, we may provide tracking information through the contact details you provided during checkout.

You can use the tracking information to monitor your shipment's progress.

Please allow some time for tracking information to become available after dispatch.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Billionaires Scent is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect, incomplete, or outdated address provided by the customer.

If you realize that you have entered incorrect information, please contact us as soon as possible. We will do our best to assist you before the order is dispatched.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delivery dates are estimates and are not guaranteed.

Delays may occur due to circumstances such as:

• Weather conditions

• Public holidays

• Courier delays

• Address verification issues

• High order volumes

• Road closures or transportation disruptions

• Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

7. Damaged Packages

Please inspect your package when it arrives.

If your order appears to have been significantly damaged during transit, please contact us as soon as possible with your order number and clear photos/videos of the package and the product so we can review the issue and assist you.

8. Missing or Lost Orders

If your order does not arrive within the expected delivery timeframe, please contact us so we can investigate the shipment with the relevant courier service.

Once an order has been handed over to the courier, delivery is also subject to the courier's shipping and handling procedures.

9. International Shipping

International shipping availability may vary by destination.

If international shipping is offered for your order, any applicable shipping charges, customs duties, taxes, import fees, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

10. Contact Us

For shipping-related questions or assistance with your order, please contact us:

Trade Name: Billionaires Scent
Phone: +92 339 2744977
Email: billionairesscent@gmail.com
Address: P-166 Latif Garden, Faisalabad 38000, Pakistan

We are happy to assist you with any questions regarding your shipment.